PRIVACY POLICY

HiLEX Optimized Trends ("HiLEX", "we", "our", or "us") respects your privacy and is committed to protecting your information. This Privacy Policy explains what information we collect, how we use it, and the choices available to you.

Information We Collect

When you use HiLEX, we may collect and store:

Account Information

• Name
• Display name
• Email address
• Business or company name (if provided)
• Authentication information associated with email/password login or Sign in with Apple

Account and Access Information

• Account identifiers
• Subscription, plan, or access-tier status (where applicable)
• Trial and premium access information (where applicable)

User Content

• Watchlists
• Asset and athlete searches
• Chat messages and community content
• Custom project requests
• Notes, comments, and other information voluntarily submitted through the app

Usage Information

To improve the app and understand how users interact with HiLEX, we may collect:

• Pages viewed
• Features used
• Click and interaction events
• Session activity
• Search activity
• Device and browser information, including user agent data
• Referring pages or links

How We Use Information

We use collected information to:

• Create and manage user accounts
• Authenticate users
• Provide app functionality
• Save watchlists, preferences, and project requests
• Operate community and chat features
• Analyze usage and improve the app
• Provide customer support
• Maintain platform security and prevent abuse

Data Storage

Information is stored using third-party cloud infrastructure providers, including Supabase, which provides authentication and database services.

We take reasonable steps to protect user information, but no method of electronic transmission or storage is completely secure.

Third-Party Services

HiLEX uses third-party service providers to operate and improve the app. These include:

• Supabase (authentication and database)
• Sign in with Apple (authentication)
• Automation and AI processing providers used to generate research and analysis

When these providers are involved in processing, they may receive limited information such as account identifiers and the search terms or queries you submit. They do not receive your name, email address, or payment information for this purpose. These providers process information only as necessary to provide their services.

Data Sharing

We do not sell personal information.

We do not share personal information with third parties for advertising or marketing purposes.

We may disclose information when required by law or when necessary to protect the security, integrity, or operation of the platform.

Account Deletion

Users may request deletion of their account and associated data by contacting operations@hilex.app. Requests should be submitted from the email address associated with the account.

Children's Privacy

HiLEX is not intended for children under the age of 13, and certain content may be appropriate only for older users. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact

If you have any questions regarding this Privacy Policy, please contact operations@hilex.app.

HiLEX Optimized Trends